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Companion Card & Carer Admission Policy

At Zero Latency Sunshine Coast, we are committed to creating an inclusive and welcoming environment for all guests. While we are not a registered Companion Card Affiliate and therefore do not offer complimentary companion entry, we do provide a $10 discount for companions supporting guests who require assistance.


Key Details:

  • Companion discounts do not apply during Queensland school holiday periods.

  • Book via phone and simply present a valid Companion Card at check-in to receive the discount (outside blackout periods).

  • Our VR Arena accommodates a maximum of 8 players per hour. Our VR Escape Rooms accommodate a maximum of 6 players per hour. Due to these small group sizes and the significant running costs of each experience, we are unable to sustainably offer free companion admission.

  • We welcome guests of all abilities and are happy to work with you to plan a safe, enjoyable, and supported experience.


If you are organising a group booking and would like to explore special arrangements, please get in touch with us at vr@zerolatencysc.com.au and provide:


  • Number of participants

  • Number of carers

  • Preferred dates

  • Requested VR sessions


Commitment to Inclusivity: Zero Latency Sunshine Coast is a proud supporter of the NDIS. You can read more about our commitment to accessibility and inclusivity here:


Our team is always happy to discuss how we can best support your visit. Please reach out with any questions — we look forward to welcoming you.

 
 
 

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